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Terms of Service

Effective Date: January 1, 2025

1. Acceptance of Terms

By accessing or using YapChat AI's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Description of Service

YapChat AI provides AI-powered chatbot services specifically designed for wellness and health brands. Our service includes:

• AI chatbot integration for e-commerce websites
• Product recommendations and shopping assistant
• Shopify and e-commerce platform integrations
• Analytics and conversation insights

3. User Responsibilities

You agree to:

• Provide accurate information when using our services
• Use our services only for lawful purposes
• Not attempt to interfere with or disrupt our services
• Comply with all applicable laws and regulations
• Not use our services to provide medical advice or diagnosis

4. Wellness and Health Disclaimers

Not Medical Advice: Our AI chatbot provides general wellness information and product recommendations. It does not provide medical advice, diagnosis, or treatment. Always consult healthcare professionals for medical concerns.

FDA Compliance: While we strive to ensure our recommendations comply with FDA guidelines, users are responsible for ensuring their use of our service complies with all applicable regulations.

5. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may temporarily suspend services for maintenance, updates, or other operational reasons.

6. Data and Privacy

Your use of our services is governed by our Privacy Policy. By using our services, you consent to the collection and use of your data as described in our Privacy Policy.

7. Intellectual Property

All content, features, and functionality of our services are owned by YapChat AI and are protected by copyright, trademark, and other intellectual property laws.

8. Payment Terms

If you subscribe to paid services:

• Payments are due according to your chosen billing cycle
• All fees are non-refundable unless otherwise stated
• We may change pricing with 30 days' notice
• Failure to pay may result in service suspension

9. Limitation of Liability

To the maximum extent permitted by law, YapChat AI shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

10. Indemnification

You agree to indemnify and hold YapChat AI harmless from any claims, damages, or expenses arising from your use of our services or violation of these terms.

11. Third-Party Integrations

Our services integrate with third-party platforms (Shopify, OpenAI, etc.). We are not responsible for the availability or functionality of these third-party services.

12. Termination

Either party may terminate services at any time. Upon termination, your access to our services will cease, and any outstanding fees remain due.

13. Changes to Terms

We may update these terms periodically. Continued use of our services after changes constitutes acceptance of the new terms.

14. Governing Law

These terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].

15. Severability

If any provision of these terms is found unenforceable, the remaining provisions will remain in full force and effect.

16. Contact Information

For questions about these terms, contact us at:

Email: contact@xpathmedia.com